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International Shipping
Do you ship to my country?
	Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
	During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
	Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
	We offer a 1-year guarantee on all remanufactured ink and toner products we sell. This 1-year guarantee states that our products will operate normally when using in the manufacturer-approved operating conditions for the useful life of the consumable supplies or 1-year from the purchase date, whichever comes first. Please note that printer supplies do not actually indicate how much actual ink or toner is physically remaining in the cartridge, printers use an "estimated" remaining supply level calculated based on the number of pages printed, the estimated page coverage on average for your print jobs, and expected page yield, not how much ink or toner actually remains in the cartridge. We consider an ink or toner to be "consumed" beginning at 15% or less of the estimated remaining supply in the cartridge. We will offer an exchange for any defective products within that 1-year guarantee window. Any OEM Products are sold without warranty of any kind from us, your warranty for Genuine/OEM products would be with the manufacturer (e.g. HP, Xerox, Lexmark, etc.). Supply products not purchased from us, Genuine/OEM Supplies, or consumed supplies are not eligible for return or exchange. Printer and computer hardware warranties vary depending on the manufacturer, they will be stated in the "Product Description" field in the product listing. For non-defective items, we have a 20% re-stocking fee and do not offer pre-paid return shipping labels, but we do accept these returns within the same 1-year return period. Please see our Terms & Conditions for complete details regarding our general store and website policies. Please contact us via email for product support, inquiries, or to begin a return.